For over 30 years, businesses have depended on Technicians to keep their office equipment running with professional, prompt and reliable service. We provide on-site repair and maintenance services for most printers, plotters, copiers, fax machines, and multi-function printers as well as computer repair and diagnostics, Virus removal and upgrades.
Most office equipment are large and bulky, and that is why we offer you the convenience of on-site service. Why bother with bench or depot repair when you can have our technicians come to you?
Our factory-trained technicians thoroughly inspect all components and clean your equipment in addition to performing any repairs. Service is performed with expedience and attention to detail, and your equipment is tested for full functionality before our technician leaves your site. Our service is backed with a 90-day warranty -- if we don't take care of a problem, we will come back to fix it at no additional charge. Our technicians have common parts used for most repairs with them at all time, or we can ship required parts overnight directly to your business from multiple warehouses.
We also offer on-site, preventative maintenance service. When was the last time your equipment received a thorough inspection and cleaning? Did you know that most problems can be avoided with regular cleaning and inspection? Much like a car, this is the reason most manufacturers have recommended maintenance schedules for printers. Our preventative maintenance service extends your equipment's lifetime and prevent costly downtime.
On-site service and preventative maintenance are offered on a "as-needed" basis (you are billed for time and materials), or we can work with you to set up a contract to cover all your repair and maintenance needs.
Depending on your printing needs, we offer different service contracts that include maintenance service, all parts and labor for repair services, and all printing supplies (e.g. toners). For a fixed monthly cost (which can be billed monthly, quarterly or annually), you can have complete peace of mind knowing that your equipment is well-maintained, that all repairs are covered, and that all supplies are delivered right to your business.
All service contracts include scheduled preventative maintenance visits (per manufacturers' recommendations) where our technician thoroughly cleans and inspects your equipment to keep them trouble-free and in peak operating condition. Call us today to discuss a comprehensive solution for servicing and maintaining your printing equipment.
We provide factory-authorized warranty service for Brother, Canon, Samsung, Okidata, NEC, Panasonic, Standard, Swintec and various other brands. During the warranty period, all parts and labor costs to repair your equipment are covered by the manufacturer. Call us today for details.
We can install and set up your new equipment whether you bought it from us or not. Our technician will get your equipment set up and configure it to work with your printing environment.
If your business is relocating, or you need to move a machine to another location, we can help with the relocation. Our technician will properly disassemble and pack your equipment for the move, and will set up and install it at the new location.